Privacy policy

Last updated: September 29, 2026

Da Bayou Chocolate™ & Da Bayou Mud™ (“Da Bayou Chocolate, Da Bayou Mud, “we,” “us,” or “our”) operates this store and website, including related information, content, features, tools, products, and services (collectively, the “Services”). Soupface, LLC operates Da Bayou Chocolate & Da Bayou Mud. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy regarding collection, processing, or disclosure of personal information, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand the practices described here.

Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process:

Contact details, such as name, billing and shipping address, phone number, and email address.
Payment and transaction information, including payment method, payment confirmation, purchases, returns, exchanges, cancellations, and items viewed or placed in a cart.
Account information, such as username, password, preferences, and settings.
Communications you send to us, including customer-service inquiries and reviews.
Device and usage information, such as browser, device, network connection, IP address, identifiers, and interactions with the Services.

Sources of Personal Information

Directly from you when you use the Services, place an order, create an account, or communicate with us.
Automatically through cookies and similar technologies when you use the Services. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.
From Shopify and other service providers that support our store and operations.
From business, advertising, or other partners where permitted by law.

How We Use Personal Information

To provide, operate, tailor, and improve the Services; process payments and orders; arrange shipping and fulfillment; manage accounts; process permitted refunds or replacements; and provide customer support.
For marketing and advertising, including promotional communications and personalized advertising where permitted by law.
For security, fraud prevention, authentication, and protection of our customers, business, and Services.
To communicate with you about orders, accounts, customer service, and our business relationship.
To comply with law, valid legal process, enforce our policies, and protect legal rights.

How We Disclose Personal Information
We may disclose personal information for legitimate business purposes, including:

To Shopify and vendors that provide payment processing, website hosting, IT, analytics, customer support, fulfillment, shipping, cloud storage, marketing, or similar services.
To business and marketing partners for advertising and marketing where permitted by law.
When you direct or consent to a disclosure, including for shipping or third-party integrations.
To affiliates within our corporate group.
In connection with a merger, financing, sale, reorganization, bankruptcy, legal obligation, subpoena, or to protect or enforce rights.

Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services. Information submitted through our store may be transmitted to Shopify and other service providers, including in countries other than where you reside. Shopify may also process information from your interactions with our store and other merchants for certain enhanced features. Shopify’s handling of information is subject to its own privacy practices.

Third-Party Websites and Links
The Services may contain links or functionality provided by third parties. We do not control and are not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms. Review their applicable policies before providing information or conducting transactions.

Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age at which parental consent is required by applicable law. A parent or guardian who believes a child has provided personal information may contact us to request deletion, subject to applicable law.

Security and Retention
No security measure is perfect or impenetrable. We use reasonable safeguards appropriate to our operations, but cannot guarantee absolute security. We retain personal information for periods reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including rights to access or know, delete, correct, obtain a portable copy, and opt out of certain sales, sharing, or targeted advertising. These rights are subject to applicable exceptions and verification requirements.

You may unsubscribe from promotional emails using the unsubscribe link in those messages. We may still send non-promotional communications concerning orders, accounts, or other transactions.

Where applicable, our store will process recognized privacy preference signals, such as Global Privacy Control, in accordance with applicable law and Shopify functionality. Privacy controls | Control how Shopify uses your data. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

If you would like to exercise your opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

By clicking “opt out“, the browser on this device will be opted out of sharing personal data. If you select the checkbox and enter an email, the related customer account will also be opted out.

International Transfers
We and our service providers may transfer, store, or process personal information outside the country where you live. Where required, appropriate recognized transfer mechanisms will be used.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, regulatory, or other reasons. We will post the revised policy, update the “Last updated” date, and provide any notice required by law.

Contact
Questions about this Privacy Policy or privacy rights may be sent to:
DaBayouChocolate@gmail.com
Soupface, LLC
13126 Huston St., Sherman Oaks, CA 91423